OfficeJet 8600 (911a) won't scan full A4 sheet?

I have a Hp Office jet 8600 at home and I have been using it for quite sometime now. It is a n all-in-one printer with scan function too. Yesterday while I tried to scan a paper it returned nothing. I tried it several times but again no result. What is the issue with my printer scanner and why can it scan an A4 sheet?

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9 months ago

If your HP Office jet 8600 won’t scan A4 sheet -

Restart PC and HP printer 

First turn off all devices and then restore the connection between HP printer and computer by making a fresh restart. Various times, a simple restart prove helpful in troubleshooting technical issues.

Install HP driver 

For installing HP driver, navigate to “httpss://123.hp.com”. After opening HP official website, enter your printer’s model and then go through the on-screen instructions to download and complete the HP printer setup.

Verify HP printer uses HP driver 

If you have set up your HP printer with AirPrint then definitely you will experience scanning issues. For hassle-free scanning, use HP printer driver instead of AirPrint. For changing Airprint to HP printer driver -

  1. For changing Airprint to HP printer driver, navigate to System Preferences> Printers & Scanners.
  2. After this, note down printer’s name that is present next to “Kind”.
  3. If AirPrint is present in the name then remove the printer by clicking on minus sign in the Printers pane.
  4. After this, click on plus sign to add your printer. Once you add the printer, select your printer’s name from the Use menu for setting up the printer with HP driver.

Enable scan to computer connection 

For enabling the connection in HP utility, navigate to Printers & Scanners window. After this, click on Options & Supplies> Utility > Scan to computer.

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OfficeJet 8600 (911a) won't scan full A4 sheet?


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