I have a Hp Office jet 8600 at home and I have been using it for quite sometime now. It is a n all-in-one printer with scan function too. Yesterday while I tried to scan a paper it returned nothing. I tried it several times but again no result. What is the issue with my printer scanner and why can it scan an A4 sheet?
First, turn off all devices and then restore the connection between HP printer and computer by making a fresh restart. Various times, a simple restart proves helpful in troubleshooting HP printer won’t scan issues.
For installing HP driver, navigate to “httpss://123.hp.com”. After opening HP official website, enter your printer’s model and then go through the on-screen instructions to download and complete the HP printer setup.
If you have set up your HP printer with AirPrint then definitely you will experience scanning issues. For hassle-free scanning, use HP printer driver instead of AirPrint. For changing Airprint to HP printer driver -
For enabling the connection in HP utility, navigate to Printers & Scanners window. After this, click on Options & Supplies> Utility > Scan to computer.