May 24, 2019
Printer offline status on Windows 7 occurs when your computer fails to connect with the printer unit. There can be numerous reasons responsible for this problem such as outdated drivers, poor configurations, connection errors etc. Until the status of your printer changes from offline to online, you will not be able to take a printout. To troubleshoot printer offline status on Windows 7, try out the following things.
Verify that the USB wire that you have used for connecting your computer and printing device isn’t damaged or loose. In case you still see offline status on your screen, then replace the wire. Additionally, disconnect the USB cable from both the ends and restart your printer and PC.
Plus, you need to make sure that the power wire of your printer is connected to a working electrical outlet. There is a possibility that you are experiencing this printer offline problem due to network issues. To fix this problem, reboot your router.
Maybe the printer drivers that you installed on your system are incompatible with Windows 7, which is why the printer offline message is displayed on the screen. To overcome this problem, go to the official website of the manufacturer and download the latest drivers from there.
Your printer makes use of spooler service for printing purposes. You can easily fix the printer offline problem by restarting the print spooler service. Here is how you can do so.
Check if the HP printer status offline problem gets resolved after you restart the print spooler service. This is a temporary solution so if this problem comes up again, then you will have to repeat the entire process.