I was not using my Brother MFC printer from 6 months. Yesterday, I replaced the ink cartridges of Brother printer because the previous ones were dried out. After replacing ink cartridges, when I ran some test prints, only three colors i.e. Magenta, Cyan, Yellow are working but black is not showing up. I have also tried cleaning maintenance option but that didn’t work.
Print at a regular basisIf you are printing regularly then there will be a constant ink flow through print head which helps to prevent ink jam at the nozzle.
Use only high-quality generic ink cartridgesIf you are using high-quality generic ink cartridges then your printer will print high-quality printouts.
Don’t place Brother printer in hot positionIf you have placed your printer near the window or at any other warm place then ink may congeal inside the printhead. It is suggested by experts to place your printer at the appropriate position.
Hey, looking at your query it seems that only the Black ink has an issue. I will discuss a few troubleshooting techniques to resolve the problem. Follow the instructions carefully:
If other colors are working fine and only the black one is at fault then, chances are you might not have placed it correctly in its position. So open the top and take out your black ink cartridge. Now place it back and make sure it has been set correctly in its position.
If only the black ink is not working and since you have mentioned that it is a new one, chances are you forgot to remove the label/tape at the tip and that might be causing the issue. Remove your ink cartridge and see if the packaging label has been removed.
Since you have mentioned that your printer has been idle for about 6 months then chances are the printhead might be getting blocked. So make sure to clean your printhead with a clean piece of cloth soaked in warm water and then print a test page to see if the problem is resolved.
If any of the above-mentioned methods did not sort out your problem then chances are the ink cartridge you have bought is faulty. Replace the ink cartridge with a new one and make sure you only use the brand recommended ink. As using cheap and bad quality ink can damage your printer permanently.
Hopefully, these methods will help you resolve the brother printer not printing black issues you are currently facing. In case you have any further doubts or questions, feel free to reply back.