How to Fix Brother Printer Wont Scan on Windows 10?

Hello, Please let me know that How to Fix Brother printer won’t scan on Windows 10. I am facing some issues with this. Help me.

  •   Mick
  • lay  1  Ans
  • lay  Oct 4, 2021
Answer - 1

Fix Brother Printer won’t Scan on Windows 10:

Brother printers are popular among users as they are highly reliable, desk-friendly, space-saving, and equipped with advanced functions. They are not just capable of printing but can also be used for copy, scan, or fax applications. However, every technology fails to work sometimes. It is possible that you face multiple problems after a month of usage, depending on how you’ve handled the machine.

This is why most of the devices come with user manuals. What if you don't find the required troubleshooting steps in the manual? Let's say that the scan function is not working on your Windows 10 so how will you fix Brother printer won’t scan on Windows 10 issue?

Mostly, this particular issue occurs if the scanner driver’s network setting is incorrect. So, here are listed some methods to fix Brother printer won’t scan on Windows 10 problem

Methods to Fix Brother Printer won’t Scan on Windows 10-

1. Ensure that the Machine is Powered ON without Errors

As you power on the Brother Printer, a blank LCD display is displayed which means that it is either off or into sleep mode. What to do now? Press a button on the printer panel and check if it wakes up from the sleep mode. Thereafter, make sure that the printer power cable is plugged into the power outlet and all power switches are turned ON.

You can even check the LCD display for any error messages like paper jam, empty ink/toner. If you find any error, try to troubleshoot it.

2. Check Your Connection

You have to configure your Brother printer for using the network scanning tool, via the peer-to-peer network environment. This is because it works through a server computer, not client PCs.

3. Check Your Printer Availability

In order to do this, launch Printer Properties where you’ll see options to operate the printer such as configuring ports and hardware related customizations.

  • Launch Start menu and select Control Panel
  • Under Hardware and Sound tab, click on the Devices and Printers option.
  • Right-click your Brother printer and choose the Printer Properties option.
  • Click the Print Test page and check if your printer is ready to print. If this method is not helpful to fix Brother printer won’t scan on Windows 10 issue then follow the next method.

4. Check the Printer’s Scanner Driver

  • Click Start and open the scanner list in the Control Panel.
  • Using the search box of Control Panel, enter the word ‘scanner’.
  • Under the View scanners and cameras tab, check if the scanner icon of your Brother printer exists.
  • But if it doesn’t exist, then install the scanner driver.
  • Visit the Brother's official website and go to the Downloads section.
  • You can download the Full Driver & Software package along with following the available instructions.

5. Check the IP Address of Your Brother Printer

Still, unable to fix Brother printer won’t scan on Windows 10? Get its IP address by printing a network configuration list, that prints a report of all current network configuration including the network print server settings. Print the network configuration list using the following steps:

  • Press the Menu button on the Brother Printer panel.
  • Select Print Reports and then Network Config option.
  • Next, press the Black (Mono) Start or Color Start or Start.
  • Then press the Stop/Exit option.
  • Note: If the IP address on the network configuration list shows as, then try the process again.

6. Set IP Address on the Scanner Driver

  • Click on Start and then open Control Panel.
  • Launch Scanner Properties and type the word ‘scanner’ in the search box. Next, click the View scanners and cameras option.
  • Select your Scanner and click on Properties button
  • If you find the UAC (User Account Control) screen, then click the Continue or Yes button. Optionally, you can enter the admin password and click OK or Yes.
  • Under the Network Setting tab, select the "Specify your machine by address" option.
  • Type and enter the IP address you have confirmed in the previous step and then click OK.

7. Check Firewall Settings

This is another method that you can try if you were unable to fix Brother printer won’t scan on Windows 10 issue. Try disabling the firewall settings
To disable your firewall settings, do the following:

  • Launch Control Panel and select the System and Security tab.
  • Click on Windows Firewall and then select Network and Sharing Center option.
  • Under View, your active networks section, check your network location.
  • Return to Control Panel
  • Click on Windows Firewall and then Turn Windows Firewall on or off
  • You must choose to Turn off Windows Firewall for your network location and then click on OK.

So, were you able to fix Brother printer won’t scan on Windows 10 PC? Hope reading this guide is helpful to troubleshoot the issue.

  •   Brend
  • lay  March 4, 2024