Brother printers are popular among users as they are highly reliable, desk-friendly, space-saving, and equipped with advanced functions. They are not just capable of printing but can also be used for copy, scan, or fax applications. However, every technology fails to work sometimes. It is possible that you face multiple problems after a month of usage, depending on how you’ve handled the machine.
This is why most of the devices come with user manuals. What if you don't find the required troubleshooting steps in the manual? Let's say that the scan function is not working on your Windows 10 so how will you fix Brother printer won’t scan on Windows 10 issue?
Mostly, this particular issue occurs if the scanner driver’s network setting is incorrect. So, here are listed some methods to fix Brother printer won’t scan on Windows 10 problem
1. Ensure that the Machine is Powered ON without Errors
As you power on the Brother Printer, a blank LCD display is displayed which means that it is either off or into sleep mode. What to do now? Press a button on the printer panel and check if it wakes up from the sleep mode. Thereafter, make sure that the printer power cable is plugged into the power outlet and all power switches are turned ON.
You can even check the LCD display for any error messages like paper jam, empty ink/toner. If you find any error, try to troubleshoot it.
2. Check Your Connection
You have to configure your Brother printer for using the network scanning tool, via the peer-to-peer network environment. This is because it works through a server computer, not client PCs.
3. Check Your Printer Availability
In order to do this, launch Printer Properties where you’ll see options to operate the printer such as configuring ports and hardware related customizations.
4. Check the Printer’s Scanner Driver
5. Check the IP Address of Your Brother Printer
Still, unable to fix Brother printer won’t scan on Windows 10? Get its IP address by printing a network configuration list, that prints a report of all current network configuration including the network print server settings. Print the network configuration list using the following steps:
6. Set IP Address on the Scanner Driver
7. Check Firewall Settings
This is another method that you can try if you were unable to fix Brother printer won’t scan on Windows 10 issue. Try disabling the firewall settings
To disable your firewall settings, do the following:
So, were you able to fix Brother printer won’t scan on Windows 10 PC? Hope reading this guide is helpful to troubleshoot the issue.