Question

Computer Says Printer is Offline, But It Isn't

My Canon printer is showing offline, I don’t understand when I have connected my printer to computer then why it is showing as offline. Also, there is no checkmark beside the “Use printer offline” tab. If anyone has undergone such problem then please describe how to troubleshoot “printer is offline” error when everything is set up properly.

  •   Mick
  • lay  2  Ans
  • lay  Nov 5, 2020
Answer - 1

Fix Computer Says Printer is Offline:

Fix computer says printer is offline Windows 10 Error:

You Have to Perform These Technical Steps on Your Windows 7 computer-

  • Clean all the temporary files of your computer.
  • Remove the hp printer and disconnect it from the computer.
  • Restart the spool services of your printer.
  • Re-connect your printer to the computer.
  • Install the latest drivers.
  • Check the Blue light, it should be Solid.
  • Once these steps completed you have to restart your hp printer and computer.
  • You hp printer offline problem in Windows 7 will be resolved.
  •   HP Online Care
  • lay  March 4, 2024
Answer - 2

Fix Computer Says Printer is Offline:

Usually, printer may go offline due to network connectivity issues, paper jam, out of paper, or other technical issues. If the computer says printer is offline but it is not problem got fixed then your printer will print properly otherwise you have to manually bring your printer online to perform printing operations.

Lets’ Fix Printer Offline Issue -

  1. Open Control Panel and then click on Devices and Printers options.
  2. Select your Canon printer from the list and then press right-click on it. Choose the option “See what’s printing”.
  3. If your Canon printer is in offline mode then you will see a checkmark in the front of “Use Printer Offline”, just remove that checkmark. Now, wait for a couple of minutes so that your printer can come online and resume printing.

If Your Printer Comes Online at This Moment and Again Go Back into Offline Mode then Check These Troubleshooting Tips -

Check the Printer’s Power - Make sure your printer is connected to the constant source of power supply and powered on. Also, confirm that no warning light is blinking.

Check the Physical Issues – If in your Canon printer, the amber light is blinking then you should understand that there exist hardware issues. Hardware issues can be of different types, such as paper jam, cartridge jam, cartridges dried out, the printer is out of paper etc. So, resolve all physical errors and then check your printer is getting online or not.

Check the Connectivity – If you have connected your Canon printer to the computer via USB or LPT cable then you have a check connection at both ends because if the connection will loose then your printer will not come online. So, it would be better to unplug both ends and reconnect them properly.

Fix Print Spooler - If the print spooler is not running then,

    1. Open Run by pressing Windows + R keys simultaneously.
    2. In Run dialog, type “services.msc” and choose OK.
    3. After this, press double clicks on Print Spooler Service and then modify the startup type to “Automatic”.
    4. Next, restart your operating system and install Canon printer again.
  •   Reece
  • lay  March 4, 2024