You can frequently encounter the error message Printer requires user intervention error or User intervention required when using a printer and printing documents. This error message may appear on the Printer's top display panel or inside the dialogue window.
This seems to be a problem with laser printers that can arise when a printer job goes wrong, the spooler fails to work, or the printer driver has a problem. However, there is no need to be concerned because there is a simple solution available.
1. Check Connections:
Examine the Printer for any flashing lights and double-check that all connections are safe.
2. Reconnect Printer; Restart PC:
Turn on the Printer. Remove the power cord from both the Printer and the power source. Please pause for a moment. In the meantime, reboot your machine. Plug the cable into the wall power source and then into the back of the Printer after the machine has booted to the desktop, and then switch on the Printer.
3. Check Services status:
To open the Open Services Manager, type services. msc and see if the Spooler Service is operating.
Start it if you haven't already. Restart the Windows Service if it is already running. Run the Print Spooler Cleanup Diagnostic from Microsoft if you're having problems with the Service.
It removes print processors and monitors that Microsoft doesn't make. It also gathers basic information about the print spooler and the device, such as print drivers, printers, basic networking, and failover clustering, and provides various cleanup modes.
4. Cancel Print Queue:
The Print queue can be reset or canceled. Check to see if this is of help.
5. Restart printing of the document:
See if restarting the printing of the paper helps. Open Control Panel > All Control Panel Items > Devices and Printers to accomplish this.
Pick the Printer, right-click it, and choose to see what's printing from the menu. Select Restart from the Document tab in the Print Driver Status box that appears.
6. Check for Driver Updates:
Check the manufacturer's website for any available driver updates for your Printer. Click Printer and then Update Driver in the same Print Driver status window.
7. Check Printer settings:
Ensure the Pause Printing and Use Printer Offline entries are unchecked under the Printer tab while you're there.
8. Switch the USB Port:
If the printer is connected locally, try switching the USB port.