October 23, 2018
HP Print and Scan Doctor is a free tool for windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers,connectivity issues, scan error messages printer offline,and print jobs stuck in the print queue.
Install HP Print and Scan Doctor on the computer connected to the printer.
If your printer is not listed or some connection problem is detected, then click My product is not listed or select your connection type,follow thw on-screen instruction, and then click Retry as shown in given figure.
If you are prompted to install the printer software ,follow the on screen instructions.The software can resolve many printer issues.