Question

Why is My HP OfficeJet Pro 8610 Printer Offline?

Hello , Please tell me why is my HP Officejet Pro 8610 printer offline while printing. I am not able to back online HP officejet pro 8610 printer from offline. If you have any solution then give me here.

  •   Mick
  • lay  1  Ans
  • lay  Feb 25, 2021
Answer - 1

HP Officejet Pro 8610 Printer Offline Issue :

If you are also facing the problem of HP Officejet pro 8610 offline, then you have visited the right page to solve your problem. When the status shows offline, then that means that the printer is having difficulty in communicating with the computer system.

These are some of the common errors that one can face at the time of setting up the printer. So, mentioned below are the troubleshooting choices that you can use to solve the problem of HP Officejet pro 8610 printer offline.

Check the Connection with the Printer:

First of all, you need to reset your printer. Now, take a look at the status of your printer. You can also check if the job of printing is lined up or is it blank. The connection generally gets restored after restarting the printer. You also need to check the wireless or wired connections.

Additionally, you must check the configuration and connectivity of the HP printer to the Wi-Fi network. This will help you in solving the problem of HP officejet pro 8610 printer offline.

Use the Scan Doctor Tool:

This tool is available for free on the HP website and can assist you in troubleshooting any issues with the HP printer. In case a scan doctor tool is not inbuilt in your printer model, then you can download the same by going to the HP website.

This tool assists the user in getting rid of HP 8610 printer offline issue. Other than that, the scan doctor tool also resolves scanning issues if there are any.

Reinstall the Software:

Alternatively, you can uninstall the software and then install it again on your laptop or computer system. Initially, uninstall it from your personal computer by going to the device menu and deleting from your system completely.

After that, use the setup procedure for uploading the software again. Reinstallation can also help you to get rid of the problem of offline status.

Update Windows 10:

In case you are one of the users who have upgraded their operating system to Windows 10, then there is a chance that you are facing the problem of HP officejet pro 8610 offline because of the upgradation.

If that is the case, then you can use Microsoft’s bug fixer to solve the printer offline problem. You can use the KB3147458 update to fix this problem.

Select the Default Printer:

The printer driver gets converted into another driver with the same name. Such a kind of name can also lead to confusion and can also bring it back to the offline status. In order to let your device remain on the default mode, these are some of the steps that you can perform.

  • Turn off your printer and then turn it back on and make sure that it is in a ready state.
  • Look for and select the icon of your printer that was originally installed.

If a grey colored icon is displayed in front of you and that too without a checkmark of green color, then you should right-click on the icon. Select your printer as a default one and this will resolve your HP officejet pro 8610 offline problem.

  •   Hurst
  • lay  March 4, 2024