Are you looking for a guide to fix HP printer troubleshoot a toner cartridge error? While you are attempting to print documents, you will immediately find an error message on the control panel or your computer. Optionally, you may even see a blinking attention light. Subsequently, this is an indicator that the installation of the printer toner cartridge is not done properly.
Probably, this can also indicate regarding the non-genuine nature of the toner cartridge or any other obstruction material, keeping it from being correctly recognized by the printer. Well, not to worry as there are multiple ways and methods to troubleshoot and resolve HP printer troubleshoot a toner cartridge error
Step 1: Do make sure that you are using absolutely genuine toner cartridges from HP brand. Though the company never gives any kind of product guarantees for refilled printer cartridges or for the non-HP ones.
Step 2: You also need to ensure that you thoroughly inspect the printer and toner cartridge for any paper or packing material as it may lead to an unexpected error message.
Step 3: Another major step is to turn off the printer and get the power cord disconnected. Next, open the front door for the toner cartridge and try to check for packing materials like paper debris, tape or cardboard stuck here. If you have found any then quickly remove these instantly as you find them. Moreover, you should make sure to remove the toner cartridge as well.
Step 4: Again, seek out and do away with any kind of extra paper debris or packaging material left in the area of the toner cartridge.
Step 5: Now, check and remove the orange tab present for the toner cartridge in the printer.
Step 6: Also, find and then get the protective tape for sealing removed over the toner cartridge.
Step 7: In order to remove the tape seal, pull away the tab from the cartridge in question and discard the same afterwards.
Step 8: Do ensure that the cartridge is properly rocked to the back from the front for appropriate distribution of toner.
Step 9: Finally, you can get the cartridge inserted into your printer again, followed by closing the door and turn on the power again.
If you have tried and tested all the above steps, and still if you are not getting the results, try some more ways to fix HP printer troubleshoot a toner cartridge error.
Step 1: Check your printer inside and out for any type of extra jammed paper or other debris.
Step 2: Thoroughly clean up the various electric contacts given on the toner cartridge. It is recommended to use a cloth which is lint-free for cleaning up the contact for the toner cartridge or its e-label in a manner of speaking.
Be in a practice that the access door has to be first opened prior to removal of the cartridge from its defined position. Do make sure to use of the cloth for wiping clean the cartridge contact on the leftward side (top) of the cartridge.
Step 3: If required, to fix the error, you may even reset your printer as well after this process. But remember to get the power cord unplugged. Then you have to wait for a minute or two before reconnecting the cord and powering on the printer again.
Step 4: Ideally, a replacement of the toner cartridge with a genuine product from HP solutions could be the final solution to the error problem. Additionally, you may look for the technical servicing of your device by HP Support.
Hope this guide helps to fix HP printer troubleshoot a toner cartridge error.