The issue of your Epson printer not able to print documents could be because of different reasons, as Epson printer malfunctions are common and can be fixed using simple troubleshooting techniques. follow the instructions carefully resolve the issue.
Check the Printhead:
The printers not able to print documents can be attributed to jammed print heads or some issue with the printhead. So open the top of your printer and see if the printhead is not clogged with dust or jammed for some reason. Use a clean piece of cloth and soak it in warm water and then carefully clean the printheads.
Check the Cartridges:
Make sure the cartridges have ink in them, clean their heads if you feel its dirty. Make sure to use the brand recommended ink cartridges as otherwise, it may lead to malfunction.
Update Printer Drivers:
Printer drivers are software codes which are required to control the hardware parts. These drivers tend to get corrupted or outdated with time. So make sure to update them to the latest available version from your vendor's website. These are free as well.
Like drivers, the firmware also tends to get corrupted and outdated. This firmware contains encoded messages for the better performance of your printer. So make sure to go to your vendor's official website and download the latest available version for free.
Add Your Printer as Default Printer:
Sometimes the printer does not take print commands if it is not set to default. So go to your computer's "Control Panel" > "Add Printer" > "Add New Printer" and then from the given list select your Epson printer as default. This will ensure that all the print jobs go to your main printer only.
Look for Any Physical Issue:
Make sure there is no paper jam issue with your paper tray, the ink cartridges are put rightly in its place and the cables used are not damaged.
These are some of the troubleshooting techniques to resolve your issues. In case you have any difficulty in resolving the problem feel free to revert back and I will be glad to help.