How to Fix Brother Printer Paper Jam Inside?

I have a Brother MFC 8710dw printer. Yesterday while printing, it was saying “there is a paper jam inside of it”. But when I checked my Brother printer, there does not exist any paper jam. To fix paper jam error message, I tried reinstalling my Brother printer but with no luck. In fact, it won’t show me the print head and because of which I can’t replace my empty ink cartridges. I have also searched for this problem on Google but didn’t find any relevant content. Currently, I am using Windows 7 operating system.

  • Peter
  • 2 Answer
  • February 13, 2024
Answer - 1

Fix Brother Printer Paper Jam Inside:

Follow These Steps And solve your Brother Printer Paper Jam inside Issues When operating with any printer, it's inevitable that you can encounter a paper jam. But in this situation, you can follow these steps and solve Brother paper jam issues in your printer.

  • Remove all loose paper within the loading tray.
  • And Now, Press the Resume button on the front of the printer.

Tips: If the paper jam is cleared, skip to the make sure the printer carriage will move freely section. Otherwise, continue with the steps below.

  • Remove stuck paper one sheet at a time, beginning within the middle.
  • Check for any remaining bits of paper.

Tips: If the paper jam is cleared, skip to the make sure the printer carriage will move freely section.

Hopefully, after these steps, you can solve Brother printer jam inside issues.

  •   Brother Printer Support
  •   December 17, 2020
Answer - 2

Follow These Steps to Fix Brother Printer Paper Jam -

  1. First of all, you have to open the Brother printer’s front cover.
    1. After opening front cover, you have to slowly take out the drum unit and toner cartridge assembly. By doing this, all jammed papers will come outside along with toner cartridge and drum unit assembly.
  2. If you are unable to remove toner cartridge assembly and drum unit easily then please don’t use extra force as it may have some adverse effects on your machine. In such circumstances, you have to lift scanner cover and then carefully pulled the jammed papers in outside direction by using your hands.
  3. After removing jammed papers, you have to close the scanner cover.
  4. Now you have to pull the paper tray out of your Brother printer.
  5. At this moment, you have to insert toner cartridge and drum unit assembly at their appropriate position inside the Brother printer.
  6. Now you have to put the paper tray back in the Brother printer.
  7. Note: I hope you understand, In case you want to that your printer print document only black but unable to do,  Printer Technical support have certified troubleshooters is always ready to provide timely help.
  8. At last, close the printer’s front cover.

Hopefully, after going through these steps, you will understand what to do that how to fix brother printer jam inside. If you have any kind of problem just like your Brother printer is not scanning and printer is connected but not printing, Printer forum provides the best solution of your queries by experts.

  •   Nabin
  •   December 17, 2020