My Dell laptop is not syncing up with my Brother printer when I use printer in office. When I put multiple page scans into one file, my Brother printer refuse to scan. Infect my printer is neither scanning PDF files nor JPEG photos. Is the issue related to my system? When I checked Scanning Utility box, Paint and other programs are available but Adobe is unavailable. What can I do so that my Brother printer can scan all files? I am using Brother MFC 7840W printer & Dell XPS laptop with Windows 7 OS.
Control Center is displayed near the task tray that is located near the system clock. If due to any reason, this application is not active then check these steps -
1. Navigate to Scanner Properties.
2. On the Network Scanner Properties Dialog box, tap on Network Settings tab.
3. Next, choose the option “Specify your machine by the name” or “Specify your machine IP address”.
Sometimes firewall settings are the main reason for creating conflicts while scanning. If the firewall is active on your system then it may block necessary network connection that is mainly needed for the scanning software to work properly. So, disable the firewall settings on your system and then try scanning from your Brother printer. If after disabling firewall, your Brother printer scan properly then you should understand that Firewall is blocking your internet connection. Whenever you scan the network using Scan key, just leave the firewall enabled or modify the firewall settings.
Brother Printer Not Scanning?
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Brother Printer Technical Support Toll Free 1-800-214-6802