Fix Brother Printer Wireless Connection Issues

How to Fix Brother Printer Not Connecting to Wireless Network?

If your Brother printer is refusing to connect to your wireless network, you are not alone. This is one of the most common issues Brother printer users face, and it can happen after a router change, a power outage, or even a firmware update. The good news is that most wireless connection problems can be fixed without any technical expertise.

Let us go through the most effective troubleshooting methods to get your Brother printer back on WiFi.

Check the Basics First

Before diving into advanced fixes, verify these common causes:

  • Make sure your router is turned on and other devices can connect to WiFi
  • Check that the Brother printer is within range of your router — thick walls and long distances weaken the signal
  • Confirm you are connecting to the 2.4GHz network, not 5GHz. Most Brother printers only support 2.4GHz WiFi
  • Verify the WiFi password you are entering is correct — passwords are case-sensitive

Restart Everything

A simple restart often fixes connectivity issues. Turn off your Brother printer, unplug it from power, and wait 30 seconds. Then unplug your router for 30 seconds as well. Plug the router back in first and wait for it to fully boot up. Then plug in and turn on your printer. Try connecting to WiFi again.

Use the Wireless Setup Wizard

Most Brother printers have a built-in wireless setup wizard that walks you through the connection process:

  1. On your printer control panel, press Menu or Settings
  2. Navigate to Network then WLAN then Setup Wizard
  3. The printer will search for available networks. Select your WiFi network name from the list
  4. Enter your WiFi password using the keypad
  5. The printer will attempt to connect. You should see a Connected message if successful

If your network does not appear in the list, your printer might be too far from the router or the router might be broadcasting on 5GHz only.

Reset the Network Settings

If the setup wizard fails, try resetting the network settings completely:

  1. Go to Menu then Network then Network Reset
  2. Select Yes to confirm the reset
  3. The printer will restart with default network settings
  4. Run the Wireless Setup Wizard again after the reset

Connect Using WPS

If your router supports WPS (WiFi Protected Setup), this is the easiest connection method:

  1. On your Brother printer, go to Menu then Network then WLAN then WPS
  2. Press OK when prompted
  3. Within 2 minutes, press the WPS button on your router
  4. The printer and router will negotiate the connection automatically

Update Printer Firmware

Outdated firmware can cause wireless connectivity problems. Visit the Brother support website, enter your printer model number, and download the latest firmware update. You can install it via USB connection if WiFi is not working. After the update, try the wireless setup again.

Check Your Router Settings

Sometimes the problem is on the router side. Log into your router admin panel and check:

  • MAC address filtering is not blocking the printer
  • The maximum number of connected devices has not been reached
  • The 2.4GHz band is enabled and broadcasting
  • The security type is set to WPA2 — some Brother printers have issues with WPA3

If none of these steps work, try connecting the printer via USB cable temporarily and use the Brother iPrint&Scan app or the full driver package to configure wireless settings from your computer.

Brother Printer WiFi Connection FAQ

Q1. Why does my Brother printer keep losing WiFi connection? Ans: Brother printers can lose WiFi connection due to IP address conflicts, weak signal strength, or router settings changes. The most common fix is to assign a static IP address to the printer through your router settings so it keeps the same address every time. Also make sure the printer firmware is up to date and the printer is within good range of your router without major obstructions.
Q2. Can I connect my Brother printer to WiFi without the control panel screen? Ans: Yes, if your Brother printer does not have a screen you can use the Brother iPrint and Scan app on your phone or the Brother Printer Setting Tool on your computer. Connect the printer to your computer via USB first, then use the tool to configure the wireless settings. Some models also support WPS one-button setup which does not require a screen at all.
Q3. Does Brother printer support 5GHz WiFi? Ans: Most Brother printers only support 2.4GHz WiFi networks. Only a few newer high-end models support both 2.4GHz and 5GHz dual-band. If your router only broadcasts on 5GHz or uses a combined network name, the printer will not be able to find it. Enable the 2.4GHz band separately on your router with a distinct SSID for the printer to connect to.
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