Are you are trying to print a document or photo using the Google Cloud Print feature? Sometimes, you might encounter Google Cloud Printer Offline Error during a print job. In such a scenario, you can opt-out to different ways to resolve the Google cloud print printer offline issues.
Google Cloud Printer Offline Error is reflected in various types such as:
Important Update: Users can no longer take benefits of Google Cloud Print service starting January 1, 2021. More information can be taken from Google Cloud Print's support page.
One of the primary causes for Google Cloud Printer Offline Error or offline message is the communication break between the printer and the connected device. Once the printer disconnects or breaks its link from the power source or the internet,
Google Cloud Print automatically pushes an offline error message to the screen. Another possibility for this issue can be a misconfiguration in the way Google Cloud print is set up and installed.
In case, you are accessing a printer that's not Google cloud-ready, the desktop machine might get powered off or straightaway disconnected from the internet. Such a scenario may also require your printer to get the latest firmware upgrade in order to connect.
Step 1: Firstly, make sure that the printer is turned on. You need to turn off your printer, then unplug it completely, reconnect it and finally turn it back to on state.
This can possibly resolve the issue. By restarting the device, you can shut down all the currently running processes, which might fix any errors or software malfunctions the printer is having.
Step 2: Ensure that your printer is connected to the internet which is another major check. The Google Cloud Printer requires an active connection to the internet. So if the printer has been disconnected due to some reason, then your printer stops working.
Step 3: If you are accessing a printer that's not Google cloud-ready, then make sure that the desktop machine is having a live internet connection that shouldn't be into sleep, standby, or hibernation mode.
Step 4: Check and verify that both the device and printer are signed in using the same Google Account.
Step 5: Verify that you are sending the print command to the right printer. Next, go to your Chrome or Google browser installed on your computer, and do these actions: Select File > Print > Choose Printer. Choose the printer which is already setup as the Google Cloud Printer.
Step 6: Check your printer configuration to ensure that it doesn't gives Google Cloud Printer Offline Error.
Step 7: Update the latest version of Chrome as outdated software may prevent print jobs from executing.
Step 8: As known, Google Chrome and Google Apps allow Google Cloud Printing feature. So don’t try to use another browser like Safari or Internet Explorer.
Step 9: Also, download, install and run the latest version of your printer's firmware. If in case the printer's firmware is outdated then it could prevent you from connecting to the internet or it could cause errors with Google Cloud Print service.
Step 10: Go to the Google devices page and refresh your printer settings. This will help to ensure that your device is recognized as either a Classic Printer or a Cloud Ready Printer thereby it can be shared across the network.
Step 11: The other way is to delete your Google Cloud Print printer and connect it again. If it fails, then it can be because of some corrupted software. So, remove that application and then set it up again. This could fix or resolve Google Cloud Printer Offline Error.
So, if your machine is still offline then refer help from the Google Cloud Print Help pages and check if some other issue is contributing to the errors. If that doesn't work, then try some other troubleshooting ways suggesting why your google cloud print is offline and when not.