Previously I was using Windows XP operating system with my Brother MFC-490CW 3 in-one printer. But yesterday I upgraded my operating system to Windows 7. Earlier I used paper-port program to scan docs and for emailing attachment but after updating my system to Windows 7, I am unable to do this. Is there exists compatibility issue? Please help me as I am not an experienced computer geek. My Devices - Brother MFC-490CW 3 in-one printer, Windows 7
How to download Brother Printer driver from official website?
Step 1 – Go to the site http://www.brother.com/html/download/index.htm
Step 2 – Select the Geographical location
Step 3 - Click on the tab under North / South / Central America U.S.A.
• Printers / Fax Machines / DCPs / Multi-functions
Step 4 - Click on the US/Canada/ Latin America
Step 5 – select the county and click on America and Click on downloads under the search by category
Step 6 – you can enter the product model name or click on the product
Step 7 – you need to select the model number and download the required drivers.
Confirm that your Windows has the latest service pack. Go to Start button, choose My Computer option and then press right click on it & choose Properties. Now you will see a screen that will tell you the version of Windows that you are using currently. If you are not using the latest version of Windows then install immediately on your operating system and then connect your Brother printer.
If still, your Brother printer is not connecting to Windows OS then visit printer’s manufacturer website and then download the latest driver for your Windows OS. Confirm that you are downloading 32-bit version or 64-bit version driver, that depends on your operating system. If you don’t know which driver to download then click Start > My Computer and then press right click on it to choose Properties. On the resulting screen, you will get all the required information.
Note: If you need the perfect solution that how to install Brother Printer without CD-ROM then Click Here.
Confirm that your Brother printer is properly connected to the computer and also no error message displays on your printer’s LCD panel or computer’s screen. If you have any problem while installing Brother printer then run that installation program that has come with your Brother printer’s driver. This is because manufacturer’s installation wizard can fix this issue on local printers.
I hope now you will be able to resolve Brother printer compatibility issue. If you experience any problem while installing Brother printer driver then please feel free to drop a message.
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Brother Printer Technical Support Toll Free 1-800-214-6802