Question

Cartridge Cannot Be Used Until Enrolled In HP Instant Ink

Please let me know if cartridge cannot be used until enrolled in HP instant ink. I am facing some issues while printing. Help me.

  • Keith
  • 1 Answer
  • February 13, 2024
Answer - 1

Cartridge Cannot Be Used Until Enrolled In HP Instant Ink:

The best troubleshooting guide to fix cartridges cannot be used until enrolled in HP Instant Ink.

Several users have complained about facing the "Cartridge Cannot Be Used Until Enrolled In HP Instant Ink" error. This error is quite familiar to subscribers of the HP Instant Ink service.

Reasons Responsible for this Error.

The below major reasons could be responsible for popping up this error.

  1. The Link between the HP printer and its service is missing
  2. Your subscription active status might be outdated
  3. Your HP Instant Ink warranty card might be expired.

1. The Missing link between your HP Printer and Its Service Try Re-Establishing the Link.

If your operational link between your HP printer and its service is missing then you can re-establish the link to use your printer uninterruptedly. To re-establish the link, adhere to the below instructions.

Step 1: Go to your "HPconnect homepage" by visiting https://instantink.hpconnected.com/us/en/l/v2

Step 2: Log in to your Account by entering your "Username" and "Password"

Step 3: Once you have been able to log in to your HP account, Tap "Manage your subscription" at the top right corner

Step 4: Now power "ON" your printer and connect it to your wifi or secured network. Wait for a few minutes or give it some time once your printer is connected to your wifi successfully, It will display "Registered with the HP Instant Ink".

Step 5: Check if the issue is resolved.

What If this Error Still Pops up?

If after re-establishing the ink your device still pops up this error message while printing, then you can try verifying your subscription plan status and your HP Instant Ink card expiry.

a). Try Checking for Your Subscription Plan Status.

An active subscription has the power to initiate a continuous cartridge supply. Even after re-establishing your missing link, you might be lacking due to your inactive subscription. Adhere to the below instructions to check for your subscription status on "HP Instant Ink"

Step 1: Visit the HP customer support page

Step 2: Enter your "User id" and "Password" to sign in and open your account.

Step 3: Tap "HP instant ink"

Step 4: On the left menu,  Visit the "Status section", search for rollover pages in the "Status section" and check if your subscription is still active.

b). Try Checking for the Expiry of Your HP Instant Ink Card.

Sometimes it may be your Warranty card that is displaying this error. You can check if your HP Instant Ink warranty card is expired or not. To check the warranty details of your HP instant warranty card adhere to the below instructions.

Step 1: Visit the HP customer support page

Step 2: Enter your "User id" and "Password" to sign in and open your account.

Step 3: Under "My devices" tap "My printer", If you are not able to find the printer option then tap "Add an HP device" and enter your "Printer sr. no" and "Model"

Step 4: Under the "Details tab" tap "Warranty and Services".

Step 5: If your warranty card is expired than you can renew it by contacting with"HP support team".

c.) Try Connecting with the HP Support Team.

If none of the solutions discussed above gives you a relevant solution to your problem then you can "Connect with HP support" team via "Live chat" or at "800-474-6836". They might come up with a prompt and specific solution to your issue.

Wrapping up.

We sincerely hope that readers who encounter the "Cartridge Cannot Be Used Until Enrolled In HP Instant Ink" problem while printing a document will find this blog to be quite helpful. You can "Reset your HP Instant Ink account" or "Factory reset" your HP printer and then re-register to your "HP Instant Ink" account at your end.

If none of the given effective solutions work for you. Finally, you can contact HP customer service, which will undoubtedly promptly fix your problem.

  •   Steffan
  •   February 15, 2023