What to do if Windows cannot connect to the Lexmark printer?

I recently upgraded my Windows 7 operating system to Windows 10 operating system. After this, when I try to print with my Lexmark X4650 Printer, I am unable to print any business documents. To fix this issue, I used Lexmark Service Center troubleshooting wizard but didn't prove useful. Is there any way to get my Lexmark printer work with Windows 10 OS?

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8 months ago

It has been brought to our notice that many users face a similar printer problem when upgrading to Windows 10. The Windows 10 seems to delete or remove certain pre-installed software and application which are not the main party software. I will discuss a few troubleshooting techniques to resolve the problem. Kindly follow them carefully:

1. Install Printer Drivers:
The update might have wiped out some of the third-party software drivers. So head over to your printer's official website. Search your Lexmark device by model number and then go to its respective download section. From the download section, download and install all available latest version of the driver. See if this fixes the issue.

2. Install Firmware:
Just like drivers, Firmware too is a software program embedded into your system to maintain a good functionality and control over your device. This Firmware contains major updates regarding the issues faced with a previous version. Basically, Firmware acts as a mini update which resolves minor problems on your machine. So head over to your printer's official website, Lexmark in this case and install the latest available version.

3.Make your printer as default:
If your Lexmark printer has not been set as default then chances are it would go to sleep mode too often and your computer won't be able to detect it either. So head over to your printer's settings and click on it. Go to its properties and set it as the default printer for your network. Try printing a test page to see if it works.

4. Reconfigure your printer:
If any of the above methods did not completely solve your problem then chances are some internal software conflict might have occurred. So delete your printer from your computer and reconfigure it as per your Windows settings. I would recommend using the default setup wizard for your computer.

Hopefully, these methods helped you resolve the issue at hand. in case you have any further query or doubts regarding the same, then feel free to reply back and I will try my best to help you out.

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9 months ago

If your Windows 10 operating system is not communicating with Lexmark printer then have a look at these troubleshooting measures -

Method to add Lexmark printer in Windows 10 -

  1. Press a right click on Start menu to display Advanced User shortcuts. After this, choose Control Panel and then head towards Hardware & Sound > Devices & Printers.
  2. In the next step, you need to tap on “Add a printer” option.
  3. At this moment, when your system will start to search the printer, just click on the option “The printer I want is not listed”.
  4. After this, choose the option “Add a local printer or network printer". Then, hit Next button.
  5. If you are connected via USB cable then choose “Use an existing port” and then click Next. Wait for a couple of moments for the port to be located and proceed to step 9.
  6. If you are connected via wireless connection then choose “Create a new port” and then proceed to step to next step.
  7. Go to Type of port drop-down menu and choose “Standard TCP/IP port”. Hit Next.
  8. Now you have to enter following information in the required entry fields -
  9. IP address – 10.10.10.10        ||        Port name – 10.10.10.10
    • If you want windows to choose a driver for you then select “Query the printer and automatically select the driver to use” checkbox.
    • If you want to choose which driver type is best for you then select “Query the printer and automatically select the driver to use” checkbox.
    • Now, hit Next key.
  10. In the next step, tap on Windows Update option. Windows is updating the list of printers” msg will display on the screen. This process will finish within a few moments.
  11. Once the procedure gets complete, go to Manufacturers list and choose Lexmark. Next, go to Printers list and choose the driver for Lexmark printer. Hit Next button.
  12. If a new driver is adding then type your Lexmark Printer name.
  13. In last, choose “Set as default printer” and then tap on “Print a test page”.Once printer driver gets installed, simply click on Finish button.

After following above steps, I hope now your Lexmark printer will connect with Windows 10 operating system.

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What to do if Windows cannot connect to the Lexmark printer?


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