Why is my Samsung Printer sx425w saying communication error?

I have a Samsung sx425w printer at home and I use if for my day-to-day work. The printer has been working fine for more than 8 months now without any major hiccups. Recently I updated my computer from Windows 7 to Windows 10 last night. Since the update my Samsung printer refuses to connect to my Windows PC and shows an error which says, "Communication Error". I do not know what the problem is, can anybody help me out here?

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4 months ago

Resolve Communication Error of Samsung printer by checking these processes -

Prepare for the connection 

  1. First of all, ensure that your wireless connection is working properly and other wireless devices can connect and access to the internet without any problem.
  2. For connecting your printer to the internet, you have to find out exact network name and password.
  3. Also, confirm one thing i.e., router and computer are turned on and also your system is connected to the same network through which you want to connect your printer. Turn on your Samsung printer and place it near to your Windows 10 operating system and near the router that you are using during the setup procedure.

Connect Samsung printer to wireless network 

  1. Confirm that you have correct wireless network name (SSID) and password.
  2. If your router and Samsung printer support WPS push-to-connect, then simply press WPS button on router and printer and both of them will connect automatically.

Install printer drivers and software on your computer 

Insert that installation CD that came along with your Samsung printer into your computer. On the other hand, if you don’t have Samsung printer installation CD then you have to download the appropriate drivers for Samsung printer from the official website of Samsung printer.

Add Samsung printer to your Windows 10 OS 

For adding Samsung printer to Windows 10 OS, first, navigate to windows settings and then tap on “Printers & Scanners”. After this, turn on your printer and then click on “Add printer” button to add your Samsung printer.

Why is my Samsung Printer sx425w saying communication error?


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