Almost every HP printer lets you print in both grayscale (Black and White) and color mode. Printing in black and white or color totally depends on choosing the preferences in printer settings. Users can modify the color preferences while they are printing their desired documents.
However, there are certain times when you face printing grayscale problems on HP Printers. Yes, your printer might either print in grayscale, and other times it will only print in color. Unfortunately, this is the most frequent issue occurring with the HP printers.
I purchased a brand new Dell computer. Whatever I print using this system, prints only in the grayscale. But if I print the same document through some other computer or system on the same printer it will print in color. For this, I have downloaded the appropriate drivers from the HP official website, but the printing grayscale problems on HP Printers exist.
Firstly, you need to check and verify the color cartridges. If they are present, they must have enough color in cartridges. But if the printing grayscale problems on HP Printers continues, then simply check the instructions below.
If your printer is only printing in grayscale mode, then follow the listed steps below to fix printing grayscale problems on HP Printers.
Step 1. Press the Windows Key + R together.
Step 2. Enter Control and press OK.
Step 3. Navigate to Programs, then Programs and Features.
Step 4. Search your printer in the list and select the Uninstall option.
Step 1. Simultaneously press Windows Key + R.
Step 2. Enter devmgmt.msc to launch the Device Manager.
Step 3. Expand the Print Queues. Further, right-click on the problematic printer and select the Uninstall Device option.
Step 4. Exit from the Device Manager.
Step 1. Again, press Windows Key + R.
Step 2. Enter control to open Control Panel.
Step 3. Locate Devices and Printer and launch it.
Step 4. Next, select all the printers listed under Devices one by one, right-click and then select Remove Devices. Ensure you do this step for all the problematic printers.
Step 5. Reboot the system after removing all the devices.
Step 1. Firstly, press Windows Key + R.
Step 2. Enter %temp% in the box and then click OK. This opens the temporary files folder.
Step 3. Select the files in the Folder and click on Delete.
Step 4. Again, reboot the PC.
Step 5. Lastly, install the fresh printers drivers.
Step 1. Visit the HP Printer Driver page.
Step 2. Find your specific printer model and download the latest printer drivers.
Step 3. Run and install the downloaded printer drivers on your computer.
Step 4. As the setup asks you to connect the printer to the PC, plug in the printer USB cable to your computer.
Step 5. Check by printing a document in color and see if the error is resolved. If required, reboot the system again.
As a result of all these performed steps, your printer would no more print in grayscale mode and you can get colorful prints for multiple applications. Thus, resolving printing grayscale problems on HP Printers.
There could be a situation where your printer is not giving grayscale prints. In such a scenario, follow the steps below.
Uninstalling the Printer and Drivers
Step 1. Initially, press Windows Key + R and launch Run.
Step 2. Enter Control in the Run window, and press OK to launch the Control Panel.
Step 3. Navigate to Programs > Programs and Features.
Step 4. Lastly, choose the Printer software and click Uninstall.
Removing the Printer Driver
Step 1. Press the Windows Key + R, enter Control, and then press OK to open the Control Panel.
Step 2. Find Device and Printers in the Control Panel,
Step 3. Click on Printers and Devices option.
Step 4. Choose your printer and then click on Printer Server Properties.
Step 5. Under the Drivers tab, delete all the listed HP printer drivers.
Step 6. Reboot your computer.
Step 7. Press Windows Key + R after the restart process.
Step 8. Enter %temp% and click OK.
Step 9. Select all the files in the temporary folder, and click on Delete.
Reinstalling Printer Drive-
Step 1. Visit the HP printer driver page online.
Step 2. Choose your printer model and download the required drivers.
Step 3. Finally, run the installer file and ensure that you only connect the printer to PC when the setup wizard asks so.
Hope this guide effectively resolves the printing grayscale problems on HP Printers.