Today while printing with HP Officejet 7500 E 910, my printer goes offline all of a sudden. I thought there will be the power issue so I changed USB cable and connect my printer to another source of the power supply but still, there is no power in the HP printer. I don’t understand why my HP printer is not communicating with my operating system (Windows 10). If anybody knows what’s the reason behind this, then please discuss here and help me to make my printer online again.
Step 1 : Click on Start button and then move to Devices & Printers button.
Step 2 : On the next screen, you will see your HP printer’s icon, just tap on it. If your printer is not displaying there then click the printers in the window without manufacturer names, so that you can check the details of each.
Step 3 : Next, move to the bottom of the window, just next to Manufacturer, it says HP. Now, click on “See what’s printing” option.
Step 4 : Now you are redirected to next window where you have to click Printers menu. Also, remove the checkmark that is displaying next to “Use printers online”. If any items are present in print queue then HP printer will print them.
Step 5 : Also, check there does not exist paper jams, empty cartridge or issues.
If still, your HP printer goes offline then proceed to next step.
By resetting HP printer, it might be possible that your connection gets restored. Let’s see how -
Firstly remove the Printers devices and then install your HP printer using HP Printing software.
If the HP printer is still offline then please respond here, I will suggest you further advanced tips.
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