Below are the steps for HP OfficeJet Pro 6978 troubleshooting causes and the solutions which will help you to resolve the issue effortlessly and get back to the work again.
Step 1 : Turn your computer system as well as other devices associated with the printer ON, in order to get rid of the above issue. Make sure you don’t turn the printer ON.
Step 2 : Go to the start menu and then click on “Drivers and printers” from the list.
Step 3 : Now from the “Drivers and printers” list, click on the HP OfficeJet Pro 6978 Printer from the list by clicking on printers icon.
Step 4 : You will see the offline status out there and then click on the offline and choose printer option.
Step 5 : Now, undo the use printer offline option from the printer list.
Step 6 : These are some of the ways on how to resolve HP OfficeJet Pro 6978 troubleshooting issue but another concern issues impact that deserves all limelight is ” how to check the issues from happening again and again to your printer.”
There are a few simple tips and tricks which are necessary to resolve issues are given below which will help you to avoid this issue from “HP OfficeJet Pro 6978 is offline says Offline” error for a long time.
Step 1 : Primarily, you will have to restart your printer and then switch your printer in an offline mode.
Step 2 : Now allow it to turn on again and continue to keep the printer off for a few minutes to help it to restart appropriately.
Step 3 : Now in order to access the printer online, make sure you have good network connectivity because it's a very important part of the process. Also check that all the devices are connected to the network properly.
Step 4 : You will see the green light at the back side of your printer, which indicates the connectivity status of the printer connectivity to the network.
Step 5 : Be sure the user account you are using for your computing printer device must have the “Manage printer” rights priority.
Step 6 : Now visit the official website and download all the latest version drivers of your device.
Step 7 : Other than the above mentioned methods, you also have these tips and tricks to resolve the HP OfficeJet Pro 6978 troubleshooting issue that will get the error off from your device while you connect it to the printer.
Step 8 : These troubleshooters are available and inbuilt in your computing device. you have to simply Type “troubleshooter” in the search query box and then select “troubleshooting” which you will see in the main window.And mentioned Under the option Hardware and sound, select “Use a printer” status.
Firstly, the foremost common reason why HP Officejet Pro 6978 printer goes offline is because of a poor connection between your computer system, router, and printer. It might be because of the router computer code or firmware update, loose connectivity or installation of a replacement or new router.
Therefore if you would like to bring your HP OfficeJet Pro 6978 offline to online, please check these factors. Secondly, the rear case state of affairs within which the printer says offline, it might be because of Out of date power unit Officejet professional 6978 printer drivers or Buggy windows 10 update installed on the computer system.
If you have got checked each the higher than cases, undoubtedly in a very initial try your offline errors are resolved. However, if it’s not fastened, then you have got to follow the advance troubleshooting tips to fully fix this issue.
Follow the above prompts and step by step have given a tricky method and let them fix the HP OfficeJet Pro 6978 troubleshooting issues that are promoting any error while using your printer. It also helps you to guide you to resolve other related errors of the printer.