How to Fix Error Code SC899 on Ricoh Printer?

May 23, 2026 4 min read 1,739 views

Ricoh is a popular Japanese tech company that manufactures printer and scanner machines. Printers manufactured by Ricoh are highly advanced and have many incredible attributes. Like every product, one may also face glitches and errors while using Ricoh printers. Ricoh printer error code Sc899 is a common error code that people face while using this printer. This error usually appears when you use a particular version of Adobe plug-in.

You may also encounter this problem because of the TrueType font. Below, we have mentioned different solutions that you can try to fix error code SC899 on the Ricoh printer.

Different Ways to Fix Error Code SC899 on Ricoh Printer

Below, we have stated different ways to fix error code SC899 on the Ricoh printer.

Solution 1: Disconnect the network cable of the Ricoh printer

There is a chance that there is some system issue with the printer. This problem can easily be resolved by disconnecting the network cable and then reconnecting it. Below are the steps that you must follow to resolve error code SC899.

Step 1: Power off your printer and remove the power wire.

Step 2: Go to the service mode and then press the buttons Reset, 1, 0 and 7.

Step 3: Press the Clear button and then wait for the SP menu to appear.

Step 4: Now, expand "SP-5XXX".

Step 5: Expand some pages until you see the message "5801-Memory Clear".

Step 6: Now, go to the submenu and select "Printer Application".

Step 7: After that, select "Execute".

Step 8: Restart your printer.

Solution 2: Check the drivers

Error code SC899 on the Ricoh printer can also occur because of corrupt or outdated drivers. Therefore, you must check the driver to resolve your issue. Carry out the steps mentioned below to check the driver of your printer.

Step 1: Press the Windows key and select Control Panel.

Step 2: Select Hardware and Sound after opening the Control Panel.

Step 3: Go to Devices and Printers and then right-click on Ricoh printer.

Step 4: Select Printing Preferences.

Step 5: If you see the support button, then that means the driver is fully installed. In case the Support button is not there, then go to the Advanced tab and then carry out the steps to download the driver.

Solution 3: Install the latest version of Adobe plug-in

Carry out the step-by-step instructions stated below to install the latest version of Adobe Acrobat.

Step 1: Launch the main website of Adobe on Google Chrome.

Step 2: Go to the Reader section and then click on Help. After that, click on "About Adobe Reader"

Step 3: Then, go to the downloads option.

Step 4: Select the option of "Download Automatically" after the detection of the reader version.

Step 5: Now, install the Adobe app file.

How to Fix Error Code SC899 on The Ricoh Printer Windows 11?

The error code SC899 on the Ricoh printer is a result of a bad print job or network error. You can fix the SC899 error code in Windows 11 by following methods-

Stop the Print jobs

If you come across the error SC899 then stop the printing of other papers that are in the queue.

Put the printer on restart mode.

One of the best ways to resolve any error code is to turn off the printer and remove all the power cables. Wait for a few seconds and then plug in the power cables. This way you can restart the printer and hopefully get rid of the error code SC899.

Use updated drivers

You need to make sure that you are not using an outdated driver for your printer. To update the driver first uninstall the one you are currently using and go to the Ricoh printer website to download the latest one.

Do a test print

When you come across the error code SC899 after printing a page. Try to print another page after that to check whether the error occurred for only one page or the problem is generic.

Use an updated firmware.

Always keep your firmware updated for your Ricoh printer model. You need to follow the instructions of the manufacturer to update the firmware.

If nothing works from the above-mentioned solutions then contact the customer support system team for assistance. Explain the problem faced by you and they will surely give you a solution.

More Important Pages for Ricoh Printers

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How to Clear a SC546 Error on a Ricoh?

How to Connect Ricoh Printer to WiFi Network?

How to Fix Paper Jam in Ricoh Printer?

How to Turn My Ricoh Printer Online from Offline?

FAQ for Fix Error Code SC899 on Ricoh Printer

Q1. What causes the Ricoh SC899-00 error? Ans: The Ricoh SC899-00 error usually pops up due to a corrupted print job or incompatible file format. A buggy print driver can also trigger the SC 899-00 error.

Q2. How do I fix the SC899-00 Ricoh error? Ans: Try canceling all print jobs, restarting the printer, and updating the firmware. If the sc899-00 Ricoh error persists, reinstall the print driver to fix it.