I have a Ricoh Printer at home, it works fine but sometimes printer machine often gives few error code when the computer commands the device to print the job. One of those Error SC899. I have tried to reboot it, but the message still appears. Could you please instruct me How to Fix Error Code SC899 or hard(factory) reset the printer.
In Ricoh printer error SC899 occurs when a print job is not present in the correct format or print job is corrupted. In such a situation, cancel the print jobs and turn off your printer.
Then turn on Ricoh printer after some time so that it can warm up. Moreover, it is also recommended by experts to update all the applications you use, especially in the case of Ricoh error SC899.
Step 1. First & foremost, you have to unplug the Ricoh printer network cable.
Step 2. To enter into service mode, you have to press these keys in order i.e., [Reset], , , . After this, hold down [clear] button, until SP menu appears on the screen. You can easily enter into service mode even when Ricoh error SC899 is showing.
Step 3. In the next step, press the System SP button. In the next menu, you have to expand the option that is labeled as “SP-5XXX”.
Step 4. Then, scroll down to several pages until you see “5801- Memory Clear”. Once you find this, expand this section.
Step 5. Tap on subsection 8 labeled as “Printer Application”. To clear Ricoh printer’s memory, press a click on “Execute” button that is displaying on the right side of the screen. Once memory gets cleared, you will see a confirmation message on the screen, just click on “execute” button and proceed further.
Note – Don’t choose subsection 1, All Clear and then click on Execute button as this will erase all accounting codes from your Ricoh printer.
Step 6. To finish the process, just power off Ricoh printer. Give your printer some time to rest and then restart after some time. Hope, SC899 error message will go at this moment.
Step 7. Once the error gets cleared, you need to clear print job from the computer where the print job originated before plugging Ricoh printer back into the network.
Hope, these steps will help you to fix error code SC899 on Ricoh printer. If you find it difficult to fix error code SC899 on Ricoh printer, then come to Ricoh Printer Forum where Ricoh Printer team is always available to provide you an instant response.
Ricoh sc899-00 error code is one of the common problems that users are experiencing nowadays. This error generally appears because of printing jobs on a particular version of Internet Explorer. In a lot of cases, this issue appears because of a particular version of the Adobe Reader extension.
It becomes irritating when you have lots of pages to print and then suddenly you see a notification that says "Ricoh error code Sc899". Here in this article, we have mentioned different methods that can help you fix this Ricoh sc 899 problem.
One of the most useful solutions in Ricoh error sc899-00 is to disconnect the network cable of your printer. There is a chance that you are encountering a system issue with the printer. Thus, disconnecting and reconnecting the cable can help you resolve the problem.
Below are the simple steps that you need to follow to disconnect the network cable.
Step 1: Power off your Ricoh printer and then disconnect the main power wire from the electrical outlet. After that, reconnect the power wire once again.
Step 2: After that, access the service mode and then press the Reset button. After that, press 1, 0 and then finally 7.
Step 3: Press and hold the Clear button until you see the SP menu on your screen.
Step 4: After that, go to the new menu for expanding the portion called "SP-5XXX".
Step 5: Then, you need to wait for a notice that says "5801-Memory Clear".
Step 6: Select the Execute option from the menu.
Step 7: Restart your Ricoh printer device when your printer shows the message "Power off and complete the process".
Sometimes, this SC899-00 Ricoh error appears because of PDF files from Google Apps. This may happen because of a bad or old version of Adobe Acrobat. Hence, you are required to install the fresh version of the app.
Below are the steps that you need to follow to install the new version of the app.
Step 1: Open the internet browser from your computer and then launch the main website of Adobe Acrobat.
Step 2: When the website opens up, you need to go to the Reader option and then choose Help. After that, select the option of "About Adobe Reader".
Step 3: Now, navigate to the sub-menu and then select the option of "Adobe Reader Downloads".
Step 4: When your webpage detects your operating system and the Reader Version and then select the option of "Download automatically".
Step 5: Select the option of "Install now" if the webpage says that a newer version is available.
Step 6: Carry out the directions appearing on the screen to install the Adobe Acrobat app file on your PC.
Once the installation is complete then you need to check whether the Ricoh error sc899-00 issue is still persisting or not. In case the problem is still appearing, then try the next solution.