How to Fix Printer Error Code 0x00000bc4 in Windows 10/11?
Fix Printer Error Code 0x00000bc4 in Windows 10/11
The error code 0x00000bc4 appears in Windows 10 and 11 when your computer cannot find any printers on the network. You may see the message "Operation could not be completed" or "No printers were found" when trying to add or use a printer. This error is commonly caused by a Windows update that changed how network printers are discovered.
Here are 5 methods to fix this error.
Method 1: Run the Printer Troubleshooter
- Go to Settings > Update & Security > Troubleshoot > Other troubleshooters (on Windows 11: Settings > System > Troubleshoot > Other troubleshooters)
- Find Printer and click Run the troubleshooter
- Windows will automatically detect any printer issues
- Follow the on-screen wizard to apply fixes
- Restart your PC and check if the error is resolved
Method 2: Update the Printer Driver
- Right-click the Start button and select Device Manager
- Expand Print queues
- Right-click your printer and select Update driver
- Choose Search automatically for drivers and follow the instructions
- Also check for optional updates: go to Settings > Windows Update > Check for updates
- If optional updates are available, click View optional updates and install any driver updates
- Restart your computer after updating
Method 3: Fix Using Registry Editor
This method changes how Windows communicates with network printers, which is often the root cause of the 0x00000bc4 error after a Windows update:
- Press Windows + R, type regedit and press Enter
- Navigate to: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT
- Right-click on Windows NT, select New > Key, and name it Printers
- Right-click the Printers key, select New > Key, and name it RPC
- Right-click the RPC key, select New > DWORD (32-bit) Value
- Name the new value RpcOverNamedPipes
- Double-click RpcOverNamedPipes and set the Value data to 1
- Click OK and restart your computer
Warning: Be careful when editing the registry. Only create the keys and values described above - do not modify anything else.
Method 4: Reset the Print Spooler
- Press Windows + R, type cmd, and press Ctrl + Shift + Enter to open Command Prompt as administrator
- Type net stop spooler and press Enter
- Type del /Q /F /S "%systemroot%\System32\spool\PRINTERS\*.*" and press Enter
- Type net start spooler and press Enter
- Close Command Prompt and restart your PC
Method 5: Manually Add the Printer
If Windows cannot find the printer automatically, add it manually:
- Go to Control Panel > Devices and Printers > Add a Printer
- Click The printer that I want is not listed
- Select Select a shared printer by name
- Click Browse to locate and select the shared printer on your network
- Follow the on-screen wizard to complete the setup
You can also add the printer by its IP address: select "Add a printer using a TCP/IP address or hostname," enter the printer IP address, and Windows will install the correct driver automatically.
Printer Error 0x00000bc4 FAQ
- Mason
Brand: Hp Printer
Last Update: 2 weeks ago
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