Fix HP Envy 5540 Printer won't Connect to Web Services:
Are you facing troubles with your printer web services? HP printers come with in-built support for web-connected printing services. Right on this page, you will be able to explore the various error messages and fixes when HP Envy 5540 printer won’t connect to web services.
You can see one of these following error messages on your computer when your HP Envy 5540 printer is unable to connect to web services.
- Server Connection Error: When there is a problem connecting to the server.
- Server Connection Error: When you are unable to connect to Web Services and internet access is not confirmed.
- Web Services Problem: When problem occurs while connecting to Web Services server.
Knowing these error messages will help you to troubleshoot Web Services connection issues.
Fix Methods when HP Envy 5540 Printer won’t Connect to Web Services-
Step 1: Ensure printer supports Web Services
Ensure whether your printer supports Web Services or not. If it supports, you'll find a HP ePrint logo and button on the printer control panel. If you are unsure about your printer supports HP ePrint or not, check its compatibility on the official HP website.
Note: After the security updates on September 1, 2016, few old HP printers do not support Web Services.
Step 2: Check connection status of printer & network
Firstly, ensure that wired (Ethernet) or wireless network is working properly and the printer is connected.
- Make sure that the printer is not connected with a USB cable as HP Envy 5540 printer won’t connect to web services via USB.
- If you are using a wireless router for web services, ensure that it meets requirements provided with router’s documentation or support website.
- Do not connect your printer to a guest or host network, such as those networks working in schools, hotels, or home networks that allow guest logins.
- Confirm that the printer is connected to the network either wired or wireless.
- If it is a wireless network connection type then open the Wireless Network or Settings menu and verify the wireless setting is feature is turned on or off. The wireless icon glows blue solid.
- If it is a wired (Ethernet) network connection, the LAN cable should be connected to the printer Ethernet port and an available port on the router. When cable is connected, then green link light should be steady and the orange activity light should blink.
- Click the network icon (wired or wireless) on your computer's menu bar to check the network name and connection status.
- Quickly turn on the Web Services.
- If you still find an issue, jump to the next step.
- Step 3: Restart your machines
To resolve potential connectivity issues, restart your computer, printer, and router. This step will temporarily disconnect network and Internet connections, and further requires restarting your computer.
- Switch off your router by pressing the power button or disconnecting the power cord simply.
- Switch off your printer.
- Close all executing programs and shut down your computer.
- Press the power button and reconnect the power cord to the backside of router. Wait till the Internet activity light shows a normal connected status.
- Next, turn on your printer, computer, and web services.
- If there is still an issue, move to next step.
Step 4: Check the Internet proxy server settings
- For the networks that make use of proxy servers, update the Web Services configuration inside the printer EWS. Use the proxy information for setup.
- Find the Internet proxy settings for the connected router.
- For Windows: Search your Windows for Internet, and pick up the suitable Internet Options from the results. In the Internet Properties window, under the Connections tab, choose your network, if required, and finally click on Settings. Now, the network settings menu will display the configured proxy settings.
- For Mac: Click on Network under System Preferences. In the Network window, click Advanced and then Proxies. If required, select your Proxy setting.
Step 5: Update the Firmware
- Check for regular printer updates by HP. Updating the printer firmware might resolve issue HP Envy 5540 printer won’t connect to web services.
- Do not keep outdated router firmware as it might degrade performance, security, or prevent router from accessing the Internet.
- Launch any installed Internet browser and enter the router IP address into the address bar, and Enter.
- Login to your router's web-based setup page, if required.
- Find Update the Firmware option. The option is given in the Administration, Utilities, Tools, or Maintenance menu.