Hello, Please let me know that how to fix HP OfficeJet Pro 8710 printer offline issue. When i am trying to print then printer goes to offline. I have no idea how to fix it. Help me.
HP officejet pro 8710 offline issue is a very common printer problem. This issue can pop up due to various reasons. No matter what the cause is, the solution is only one and it is very simple to perform.
Step 1: To get rid of HP officejet pro 8710 offline issue, the first thing that you need to do is to power on your computer system that is connected to your printer machine.
Step 2: After that, launch the Start menu and click on the option of “Drivers and Printers”.
Step 3: Select the icon of “offline printer” and then choose HP officeJet 8710 from the list appearing before you.
Step 4: After that, you will be able to view the offline status of the printer. Select the offline status option and then choose the printer option.
Step 5: After that, you are required to reset the printer offline option.
Step 6: Bringing your printer device back online is a very simple thing to do but one thing that one needs to be concerned about is how to stop such an error from occurring again and again.
Step 1: The first thing that you need to do is to reboot your printer machine. Turn off your printer and then turn it back on again. You need to keep your device off for the next few minutes in order to restart it properly.
Step 2: Internet connection plays a significant role in stopping this error from appearing again. Therefore, you need to ensure that your computer system and printer device are properly connected to one another.
Step 3: The light at the back of your printer unit signifies the status of connection. If the light is green, then that means a successful connection has been established between your devices and operating system.
Step 4: Also ensure that the account that you are using on your computer system has “manage printer” rights.
Step 5: Go to the main website of HP and download the latest drivers available for your computer system.
By performing the steps given above, you can easily prevent HP OfficeJet offline issues from occurring again. To fix the problem, you can use the troubleshooter, which is already a part of your computer system.
Enter troubleshooter in the query box and then click on the troubleshooting, which will appear in the window screen under the hardware and sound option. After that, select the option of “use a printer”.
Follow the commands appearing on the screen to fix HP 8710 printer offline issues appearing on the screen and then you will be good to go.
How to Fix HP Officejet Pro 8710 Printer Offline Issue?