Question

How to Fix HP Printer Error 60.02?

Hello, Please let me know that how to fix hp printer error 60.02. I am facing some issue while printing with this. Help me.

  •   Mick
  • lay  1  Ans
  • lay  2 years ago
Answer - 1

Fix HP Printer Error 60.02

There might be many reasons behind the HP printer error 60.02. Some of the reasons are when the tree is not able to leave in an upward direction and the loading of paper has been done correctly. To fix this issue you need to first understand the reason behind the occurrence of the error.

You can fix this by re-inserting the paper tray into the printer and aligning them correctly. Make sure you have kept the printer in a proper position and on an even surface. If none of these things works for you then you can also try contacting the excellent team of professionals who will help you with the error and guide you further. 

What are the Various Causes for HP Printer Error 60.02?

  • This printer error usually occurs when the tray of the printer is unable to lift in the upside direction. Also, the paper sensor has not been put into action within the required amount of time. Straightaway, the indication is the loud crunching or cracking sound further followed by an HP 60.02 error message.

  • In some cases, when you load the paper incorrectly then also you need to be prepared to face this error. This is because as you insert the paper, there is a high possibility that the bottom-most sheet gets folded up between the front side of the tray and the paper gets inserted into the tray.
  • This consequently leads to the binding of the tray upon lifting the paper. Thus this HP printer error 60.02 happens with your printer. After knowing the potential causes, it's time to understand the fixes for resolving HP error 60.02 messages.

Methods to Fix HP Printer Error 60.02

Method 1:

Step 1: In the first step, you need to take out the sheets inserted into the paper tray and then re-insert them. If in case the printer lifts and displays the notification that it is out of paper, then please make sure that the back paper is correctly aligned or not. Once after correcting the paper alignment, you can insert the paper again and try printing again.

Step 2: This method must solve your problem but if still, the error message persists, then simply remove the right side cover of the printer. Thereafter, take a proper look at the paper tray lift motor which should be working fine.

Step 3: Upon observing, you will be able to notice that it is attached to a portion of a metal frame right on top of the motor. So, the possible chances are that the spring has broken down which in turn has led to the HP error 60.02. This is due to the malfunctioning of the motor assembly and so it leads to the malfunctioning of the gear located on the tray.

Step 4: You can simply remove the spring, fold one of the coils present and try to re-insert the same again with gentle hands. If in case, the spring is attached, then you can try a new tray or a lift motor. Generally, these both are easily available in the market at an affordable rate.

Step 5: Additionally, you can check the position of the printer if you are still getting the error messages. There is a fine possibility that your printer is placed on an uneven surface and so the printer tray is unable to lift correctly when needed.

You can even insert a small spacer in the right side of the paper tray so that the paper tray can properly fit into the printer section. Thus, you can easily avoid all that noise and fix the HP printer error 60.02.

Method 2:

Step 1: Unfortunately, if the above solution fails to work properly, then you are left with one solution only. HP offers an excellent team of highly qualified professionals who will thoroughly look into your problem and then provide you with the necessary service or solution.

Step 2: They connect to the users via their multiple phone lines. Moreover, you can quickly communicate with them through the email query process so you don’t have to worry about the error at all.

Step 3: Such recurring printer issues negatively impact your work especially when you have to print something urgently and your HP printer gives up a 60.02 error message. Fortunately, you can fire all of these issues with some easy troubleshooting steps.

Step 4: In the case of unexpected problems like the 60.02 error message, your HP printer surely needs to be fixed for flawless functioning. HP error 60.2 is one of the infuriating errors occurring with almost every HP printer. Generally, this error indicates that the tray no. 2 lifter motor has got some issues.

So, are you getting HP printer error 60.02 while executing any print work and totally clueless about what to do next? Well, not to worry as this blog discusses some of the easiest methods to fix HP printer error 60.02 without requiring any technical knowledge. You will first understand the cause for the HP error 60.02 and then some techniques are discussed to rectify this error.

Hope this guide is useful in understanding the causes and fixing the error 60.02 HP printer.

  •   Hurst
  • lay  2 months ago