If you are looking forward to knowing how you can solve the printhead problem on HP printer, then these are some of the methods that you need to follow. These methods will help you in getting rid of the HP printhead problem.
Step 1: Switch ON your HP printer by pressing the power button. In case, it is not turned on.
Step 2: Open your printer’s cartridge access door.
Step 3: Take out all the cartridges by keeping them on a piece of paper. Make sure that the ink opening area is pointed in the upwards direction. Don’t keep the cartridge outside the printer for more than 30 minutes. This can cause damage to both the printer as well as the cartridges.
Step 4: Open the print carriage latch by lifting the handle.
Step 5: Lift it up for removing the printhead.
Step 6: Now, to solve the printhead problem on HP printer clean the printhead. There are three areas that you particularly need to clean and that are plastic ramps on each side of the ink nozzles, the electric contacts, and the corner of the ink nozzles.
These are some of the steps that you need to follow for cleaning the HP printhead.
Step 7: Clean the electrical contacts.
Step 8: Please ensure that your latch handle is up. After that, install HP printhead.
Step 9: Shut the latch handle. Please ensure that you lower the latch handle prior to installing the ink cartridges. In case the latch handle is raised, then it can lead to printing problems.
Step 10: Look at the colored shaped icons on the guide and then move the cartridges in the vacant slot. Make sure, it snaps into place.
Step 11: Now, close the access door of the cartridge. This solves the printhead problem on HP printer
Step 1: Turn ON your printer, in case it is not turned on.
Step 2: Wait for your printer to get silent and idle before you proceed.
Step 3: Now that the printer is on, remove the power wire from the side of the printer.
Step 4: Disconnect the power wire from the wall outlet.
Step 5: Wait for at least 60 seconds.
Step 6: Connect the power wire back to the power source. It is recommended that you should connect the HP printer to the power source directly.
Step 7: Now connect the power wire back to the side of the printer.
Step 8: Turn ON your printer if it does not get turned on automatically.
Step 9: Wait for it to get idle before you move forward with the next step. This will definitely solve the Printhead problem on hp printer.
In case the HP company replaces your printhead within the warranty period, then in that case you will get a new printhead assembly, set of ink cartridges, and cleaning materials. In case the printhead assembly is not covered under the warranty period, then you will have to purchase another one online.
Step 1: Go to the main site of HP parts store.
Step 2: Go to the option of find your parts by going to the text box of search by part number.
Step 3: Carefully follow the instructions that are given on the screen.
Finally, when you get the replacement printhead, go forward with replacing the printhead. In order to get detailed information on how to take out an old printhead and replace by installing a new one, go to replacing the printhead section on the site. This will solve your Printhead problem on HP printer.
Replace your HP product or service even if the issue remains after fulfilling all the steps that are given above, then you must get in touch with the HP customer team. By contacting the support team, you will definitely be able to solve the problem of Printhead problem on HP printer.