Do you own an HP printer and facing problems with the printing document? Most of the users nowadays are facing the HP printer documents waiting error and looking for some easy solutions on the support forum.
If you are one of those who is getting this HP printer documents waiting error, this guide is the perfect read for you. Before getting to the error causes and their corresponding solutions, let us check how the error displays like.
HP printer documents waiting error usually occurs when the documents get stuck in the print queue. Subsequently, the documents are left pending and don’t print. So, if you are looking to resolve this specific issue with your printer, check out the potential resolutions below.
To fix the HP printer documents waiting error for your printer, simply follow the given set of methods:
Step 1: Start by turning off your HP printer, and then unplug it again.
Step 2: Now, launch the Run dialog box using the Windows key + R hotkey.
Step 3: Type and enter the command Input services.msc in the Run’s dialog box.
Step 4: Next, click on the OK button to open the window screen.
Step 5: Right-click on the Print Spooler service and then select the Stop option.
Step 6: Further, launch the File Explorer, which can be done by pressing the Windows key + E keyboard shortcut together.
Step 7: Next, open the folder path using File Explorer at C:\Windows\System 32\Spool\Printers.
Step 8: Press Ctrl + A button in order to select all the files present in the Printers folder.
Step 9: Click on the Delete button corresponding to the file.
Step 10: Now, you need to open the Services window again.
Step 11: Right-click on the Print Spooler and select the Start option.
Step 12: Thereafter, you can shut down your Windows.
Step 13: At last, you can plug in the printer back again and turn it on.
Another method you can try to resolve the HP printer documents waiting error is to reinstall the drivers of the printer.
Step 1: Firstly, launch the Run dialog window.
Step 2: Next, type and input the command as control /name Microsoft.DevicesAndPrinters’and then click the OK button. This action will launch the Devices and Printers applet.
Step 3: Right-click on your HP printer and then select the corresponding Remove device option.
Step 4: Next, remove the HP printer and restart your Windows.
Step 5: Then, you can launch the HP Software and Drivers page in any installed web browser.
Step 6: Click on the Printer option and open the search box.
Step 7: Next, you can enter your printer model in the search box, and click on the Submit button.
Step 8: Further, click on the Driver-Product Installation Software present directly below.
Step 9: You can click the download link for installing the driver software.
Step 10: Launch the downloaded driver installation file in order to install the software.
Step 1: Launch the Run’s dialog window.
Step 2: Next, input the command control /name Microsoft.DevicesAndPrinters in the Run window, and then press the Enter button.
Step 3: Now, right-click on the HP printer and select See what’s printing.
Step 4: Choose the Printer menu.
Step 5: Uncheck the Use Printer Offline option in case it’s selected.
Step 1: Save the setup file by clicking the Download Now option on HP Print and Scan Doctor’s page.
Step 2: Launch the HP Print and Scan Doctor’s installer and add this software to Windows.
Step 3: Turn on your HP printer.
Step 4: Run the HP Print and Scan Doctor utility.
Step 5: Next, click on Start in the software’s window.
Step 6: Choose the HP Printer for which you want to fix the HP printer documents waiting error.
Step 7: Lastly, click on the Fix Printing option and initiate a scan.
This HP Print and Scan Doctor wizard give you the desired scan results. If it shows X marks, follow the utility’s guidelines, and fix the detected issues.
All the above methods will surely work to fix the documents waiting error for most HP printer users. Consequently, all the documents in the queue start printing.