Question

How to Troubleshoot HP Wireless Printer Connectivity Problems?

Hello, Please let me know that how to troubleshoot HP wireless printer connectivity problems. I am facing some issue while using this printer. help me.

  •   Mick
  • lay  1  Ans
  • lay  2 years ago
Answer - 1

Troubleshoot HP Wireless Printer Connectivity Problems:

Few frustrating things always occur when you are about to print any document through HP wireless printer. It goes to an unrecognized error state which requires some kind of treatment. Perhaps you have tried to reconnect your wifi printer to the network in your home, but the problems still persist.

In such a case, you can not leave your printer out of the grid, right? So, this guide covers some simple instructions to troubleshoot HP wireless printer connectivity problems.

Knowing how to troubleshoot HP wireless printer connectivity problems, let's start to relieve some of that frustration with the help of the discussed solutions.

1. Check and Verify the Basics

Before moving to the advanced steps, it's important to check the needful things like:

  • Ensure that your printer is powered ON.
  • Properly connect your printer to your computer or the other device.
  • Recheck the printer’s toner and paper along with the printer queue. Sometimes a print job with some error might hold the printing queue.
  • See if there are any warning lights or error messages on the printer panel.
  • Check whether the printer is connected to wifi or not. Alternatively, you might even check using a USB connection and see if it works again.
  • Place your printer to a place with the best wifi signal and least interference. Ideally, never keep it too far from the router.
  • Confirm that your device is connected to the right network especially when you are using a WiFi range extender.
  • If you have recently updated your browser, security program, operating system or firewalls, it might potentially lead to an issue while connecting to your printer. So, you can reconnect your device to the network, reconfigure the security settings to include printers, and/or install updated drivers.

2. Set Your Printer as Default

It is sometimes possible that when you are trying to connect to a WiFi printer, it has automatically set itself as the default. A printer might have installed software that has a “virtual” printer so that whenever you hit the Print command, the virtual printer saves the file instead of the actual document you’re sending to the physical printer.

  • Click on Start >> Control Panel >> Hardware and Sound >> Devices and Printers.
  • Now, right-click your printer and select the 'Set as default printer' option. Lastly, click on Yes (or OK) to confirm the action.

3. Restart All Your Devices

A restart action can help you to fix the software glitches that cause your wireless printer and connected devices to malfunction. Generally, all the wireless printer, router, computer/other device, wireless access point, and modem depend on your home or office network to connect to the internet.

However as it is configured, one device acts up, it might affect the others. Therefore, a restart can troubleshoot HP wireless printer connectivity problems after which you can try the printer to see if it works.

4. Run the Printer Troubleshooter

  • To do this, launch Control Panel >> Hardware and Sound >> Devices and Printers.
  • Now, right click the printer icon and click the Troubleshoot option. The printing troubleshooter identifies and fixes possible problems with your printer.
  • Alternatively, you can navigate to the search box on the taskbar and enter the Printing problem and then select Run Troubleshooter. This will download the printing troubleshooter. You can further go with the on-screen instructions.

5. Check Router Settings

If you replaced your old router with a new one, then you might have to reconfigure the computer and printer to reconnect with your network. This is because the new router has a different ISP address that requires reconfiguration, and adjustment of router settings, which are unsuitable for your wireless printer.

To check settings, launch its IP address and login to its admin page where you'll find all the needed wireless/security settings for your router.

Ideally, a wireless connection in the printer allows you to transfer documents easily from your device to the printer. But like always, that's not simple in actuality.

It is quite common to face the need for HP wireless printer troubleshooting, especially at times when the issue is with the connectivity. Therefore, these below techniques will help you to resolve the issue quickly and get your printer back to force.

Hope this article is good to troubleshoot HP wireless printer connectivity problems.

  •   Dino
  • lay  4 months ago