How to Troubleshoot Network Printer Offline Error on Windows 7?

Hello, Please let me know that how to troubleshoot network printer offline error on Windows 7. I am facing some issue in this. Help me.

  •   Mick
  • lay  1  Ans
  • lay  2 years ago
Answer - 1

Troubleshoot Network Printer Offline Error on Windows 7:

If you are constantly troubled by the network printer offline error on Windows 7, then you have come to the right place to seek a solution. Here, we are available with a solution that you can apply to fix this problem. If your network printer device is displayed offline and the rest of the devices are still connected to the printer, then that may be because the System Network Management Protocol status is turned on.

The main function of this protocol is to monitor and acquire information from network units such as servers, printers and routers to search if there is any issue connected to the device. Several network devices have SNMP support and give a response to the problems raised on it by providing the most appropriate information.

Nevertheless, not every network device can use this particular protocol for establishing connections and communication purposes. In case your printer device cannot execute SNMP but the rest of the users are able to send a query over the protocol, then the network status of the printer will be displayed as offline.

There is an easy way to fix the problem of network printer offline issues on Windows 7. In simple words, you will be required to disable the protocol to bypass it and to resolve the network printer error.

Carry Out the Steps Given Below to Troubleshoot Network Printer Offline Error on Windows 7.

  • First go to the Start menu and then start looking for the option of Devices and Printers and then open it.
  • After that, right click on the icon of the printer and then select Properties.
  • Select the option of Ports and then click on the option of Configure port which is given below it.
  • Now, go to the checkbox which says SNMP status and deselect it.

If you are not able to locate that option, then that means your device has been installed in Windows 7 with a TCP file or an IP port.

In case you have shared it through a network system, then carry out the steps given below in every network computer for adding the printer on the port in every one of them.

Step 1: Right click on the icon of Printer, which is given below the option of Devices and Printers and then click on Properties.

Step 2: Select the option of Ports.

Step 3: Choose the option, which starts with Add port.

Step 4: After that, click on Standard TCP/IP port.

Step 5: Select Next in the Wizard that shows up after that.

Step 6: Enter the IP address and then proceed with the setup.

Step 7: Select the Generic Network Card as default and then click on next.

Step 8: Select Finish

Step 9: Go to the dialog box of Ports.

Step 10: Please ensure that your Internet Protocol has a selection.

Step 11: Select Apply and then click on Ok.

So, these are all the steps that you need to follow in order to troubleshoot network printer error on Windows 7.

  •   John
  • lay  4 months ago