If you have updated your computer system to Windows 8 on a wireless network or ethernet connection and you encounter the problem of HP printer shows connected to wireless but will not print, then we have a solution for you. If you are frequently facing the issue of file getting stuck in the print queue or it does not print.
If they are connected to the wireless network
Prior to the installation of the full feature driver, uninstall the print driver that was automatically installed by Windows 8.
After that, your computer system will start uninstalling the printer software.
There are a lot of printers that have 2 or 3 drivers present on the HP support. They are available on the webpage that contains software and driver downloads. The choices include full features and basic drivers. If you want to get rid of your problem of HP printer shows connected to wireless but will not print, then you must download the full feature printer software.
Step 1 : First of all, turn your printer on.
Step 2 : After that to get rid of the problem of HP printer shows connected to wireless but will not print, remove the USB wire from the printer.
Step 3 : The software installation asks you to link the wire if required.
Step 4 : Go to HP website and then go to customer support. After that, navigate to the driver and software downloads.
Step 5 : In case, let’s identify your product page shows up, then select printer and enter the model number of your printer. Then, select submit.
Step 6 : In case, there is a need of changing the operating system. Select change and then go to your version and then choose change.
Step 7 : Below the heading of the driver and then select download for downloading the complete software package. Select basic drivers for the options of other driver.
Step 8 : If by following these steps your issue HP wireless printer not printing gets resolved, then you don’t need to go forward with troubleshooting.
Step 9 : If the issue remains there, then move forward with the next step.
So, these are some of the steps that you need to follow in order to get rid of the problem of HP printer connected to wireless but not print.