HP Support Assistant will not Open How to Fix

HP support assistant is not open while I am trying to open it. If you know anything about it then help me.

  •   Mick
  • lay  1  Ans
  • lay  2 years ago
Answer - 1

Do you use HP support assistants a lot? If yes, then it can be a huge problem for you if your HP assistant stops working or doesn't open. If you have an HP computer, then you will find the HP support assistant preinstalled on your system.

Many users have mentioned that they have encountered the problem of HP assistants not launching on their PC. If you are also one of those users, then don't worry as here you will find multiple ways to fix this problem.

Ways to Fix HP Support Assistant not Opening Issue


1) Download the HP Support Assistant and Install it

Stated below are the steps that you need to perform to download and install HP support assistant.

Step 1: In case the HP Support Assistant app is not launching, then you must download the latest version of the application and then install it.

Step 2: Now, download the installer of HP support by clicking on the link provided.

Step 3: Run the installer and confirm by selecting Yes.

Step 4: After that, go on with the installation process.

Step 5: Restart your PC if the reboot option shows up on the screen.

Step 6: Once you are done restarting your PC, see if the HP Support Assistant app is launching or not.

2) Uninstall your HP Support Assistant

In case the above solution does not help you with your problem, then try uninstalling the HP support assistant from the Control Panel.

Step 1: Press the Windows key and R key simultaneously.

Step 2: Enter Control and then select Ok.

Step 3: Launch Control Panel and then select Programs and then go to Programs and Features.

Step 4: After that, you will see a list of installed applications. From there, click on HP Support Assistant.

Step 5: Select the option of Uninstall. Carry out the instructions appearing on the screen to complete the process of uninstallation.

Step 6: Close the window of the Control Panel.

Step 7: Launch the File Explorer and then go to C:\Program Files (X86)\Hewlett Packard\

Step 8: Remove the HP Support Framework from the folder.

Step 9: Now, run the installer that you downloaded in the previous solution and see if this fixes your problem.

Step 10: Open the HP Support Assistant and then open the About section and then start looking for the latest version. Now, wait till the app is searching for the pending updates to install.

3) Download the Drivers and Update Them Manually

If you see no signs of improvement after applying the previous solution.

Step 1: In case your PC has some components that you would like to update because they are outdated, then you can go to the main website of the company to download it.

Step 2: Navigate to the product page of HP Care.

Step 3: Enter the details of your HP computer whose software you want to download and update.

Step 4: Now, take a look at all the available updates and then install each of them.

Step 5: If you find that the update is available for HP Support Assistant, then download it. Once the download is over, install the update.

Step 6: You actually don't need to download and install the drivers manually but this usually fixes the HP Support Assistant not opening issue.

So, these were the different solutions that you can apply to fix the problem of HP Support Assistant not opening issue.

  •   Harry
  • lay  4 months ago