Question

Why I am Getting Toshiba Printer Offline Error Message?

Please let me know why i am getting Toshiba printer offline error message. I have no idea about this. Help me.

  •   Mick
  •   1  Ans
  •   Apr 21, 2023
Answer - 1

Fix Toshiba Printer Offline Error Message:

If you are trying to print a document using your Toshiba printer and you are receiving an offline error message, it can be frustrating. However, this error message is quite common and can be fixed easily. 

Here are some of the reasons why you might be getting the Toshiba printer offline error message and how you can fix it.

Possible Reasons for Toshiba Printer Offline Error Message

There can be several reasons why your Toshiba printer is showing an offline error message. Here are some possible causes:

Connectivity Issues: The most common reason for a Toshiba printer showing offline is connectivity issues. If the printer is not connected properly to the computer, or if there is an issue with the network, the printer will show as offline.

Paper Jam: If there is a paper jam in the printer, the printer may show as offline. It is important to remove any paper jams and reset the printer to see if this resolves the issue.

Low Ink Levels: If the ink levels in your Toshiba printer are low, it may show as offline. This is because the printer will not print if the ink levels are too low.

Outdated Drivers: If the drivers for your Toshiba printer are outdated or not installed properly, the printer may show as offline. Updating or reinstalling the drivers may resolve the issue.

Software Issues: Sometimes, the software installed on your computer may be causing the Toshiba printer to go offline. This can be due to conflicts with other programs or issues with the printer software itself.

Printer Settings: Incorrect printer settings can also cause the printer to show as offline. It is important to ensure that the printer is set as the default printer and that the settings are correct.

Power Issues: If there is an issue with the power supply to the printer, it may show as offline. Make sure that the printer is properly plugged in and that the power outlet is working.

Hardware Issues: If there is a hardware issue with the printer, it may show as offline. In this case, it may be necessary to contact Toshiba customer support for assistance.

How to Fix Toshiba Printer Offline Error Message

Here are some steps you can follow to fix the Toshiba Printer offline error message:

Check Printer Connections: Ensure that your printer is properly connected to your computer or network. If you are using a wireless connection, make sure that the printer is connected to the same network as your computer.

Restart Printer and Computer: Sometimes, simply restarting your printer and computer can fix the issue. Turn off your printer and computer, wait for a few minutes, and then turn them back on.

Check Printer Status: On your computer, go to Control Panel > Devices and Printers > right-click on your Toshiba printer > see what the status says. If it says "Offline," right-click on the printer and select "Use Printer Online."

Update Printer Driver: An outdated or corrupted printer driver can cause the offline error message. Go to the Toshiba website and download the latest driver for your printer. Install the driver and then try to print a test page to see if the issue is resolved.

Clear Print Jobs: Sometimes, pending print jobs can cause the offline error message. Open the print queue and clear all pending print jobs. Then, try to print a test page to see if the issue is resolved.

Disable Use Printer Offline: In the Control Panel > Devices and Printers > right-click on your Toshiba printer > select "See what's printing" > click on "Printer" from the menu bar > uncheck "Use Printer Offline."

By following these steps, you should be able to fix the Toshiba Printer offline error message and resume printing without any issues.

Conclusion

The Toshiba printer offline error message can be frustrating, but it is a common issue that can be fixed easily. Ensure that your printer is connected properly, check the printer settings, and update the printer drivers to fix the issue. If the problem persists, contact Toshiba customer support for assistance.

  •   Steffan
  •   March 4, 2024