It's a typical story: you need to print something, but your printer's black ink has chosen to go on vacation for the rest of your life. You head directly to Google to look for solutions to this problem, and you come across many printer forums with no apparent conclusion.
We've received calls about this as well, so we've compiled a list of things you may try if your printer stops producing in black. Whether you utilise genuine or aftermarket ink cartridges, printhead issues can occur. Whether you're using an original or aftermarket cartridge, it's possible to receive a faulty device.
Aside from the cartridge, there are other elements to consider, such as the length of time your printer has been idle or the temperature in the room where you keep it.
Step 1: Ink cartridges that are low on ink or empty should be replaced.
Step 2: Double-check that ink cartridges are snapped into position and seated correctly in their slots.
Step 3: If you installed a new cartridge, double-check that the tape covering the vent has been removed.
Step 4: Examine the cartridge vents to see if they are clogged. You may remedy this by carefully cleaning the clog on the vent with a pin.
Step 5: To see if your printer can detect cartridges, try using a different ink cartridge. Whether your printer used to function with an older cartridge, try installing it again and seeing if it generates any output–any shade of grey would suffice.
Check to see whether your printheads are clogged. To discover how to use the automated printhead cleaning function on an Epson printer, watch the video below. Most other printer models follow a similar procedure; reference your printer's user handbook for precise instructions.
If the automatic printhead cleaning feature does not operate the first time, repeat the process a second or third time. You can only use the automatic cleaning option a certain number of times. Not to add that using the automated printhead cleaning feature consumes a significant amount of ink!
If the problem isn't with the cartridge or printhead, it's conceivable that the issue is with the software/printer driver. One approach to remedy the problem is to change the paper settings. Change the printer driver options to "glossy photo paper" to see if it helps the printer start printing again.
Only if your printer has two black cartridges, one dye-based and the other pigment-based, will this work. The type of black ink used by your printer is usually determined by the paper type used. Pigment black is best on matte paper, while the dye is best on glossy.